Corporate Orders FAQs
Everything you need to know about ordering Leatherology gifts for your team, your clients, or your event — from logo debossing and volume pricing to lead times, payment, and tax. Shopping for yourself? Our general FAQ and Returns pages cover consumer orders.
Getting Started
How does the Corporate Sales Program work?
The program is fully self-directed, so you can build and finalize your order on your own schedule without needing to wait on a sales rep.
Log in to your corporate account and go to any product page — you'll know you're in the right place when the discount table appears. Choose your leather color, quantity, and personalization, then review the digital mockup before adding to cart. At checkout, enter your shipping address to see available shipping options and estimated delivery dates. Your corporate discount applies automatically, so you'll see the full cost before you commit. Nothing is charged until you place the order.
Corporate accounts include:
- Custom artwork (logo) debossing across an expanded range of styles
- Up to 35% off qualifying orders
- No minimum order quantity
Is there a minimum order quantity?
No. There is no minimum on corporate orders — you can order a single piece or several hundred. Most corporate programs in this category require 10 to 50 units before they'll work with you at all, so if you're outfitting a small team or sending a handful of client gifts, you don't need to inflate the order to qualify.
How do I review a sample before placing a large order?
We recommend ordering one non-personalized unit first. Samples aren't complimentary, but they are returnable as long as the item carries no personalization and meets our standard return criteria. See the Returns page for details.
Pricing & Discounts
How much can I save on a corporate order?
Corporate pricing scales with order size, up to a maximum of 35% off. Your discount tier is shown in the discount table on every product page once you're logged in, and it's applied automatically at checkout — there's no code to enter and no approval step.
Do you offer military, student, or promotional discounts on corporate orders?
No. Corporate pricing is our best available rate, and it can't be combined with military, student, or promotional discounts, and we don't issue promo codes for corporate orders. The corporate discount replaces those offers rather than stacking with them, and at up to 35% it's the deepest discount we offer.
Is shipping free on corporate orders?
No — shipping is calculated separately based on your address, order size, and the delivery speed you choose. You'll see the exact cost and the available options at checkout before you place the order.
Personalization & Logos
What's the difference between debossing and embossing?
Debossing presses your design into the leather, leaving a recessed impression. Embossing raises the design above the surface instead. We deboss, which creates a clean, understated mark that sits flush with the grain and wears in alongside the leather rather than rubbing away.
What personalization options are available for corporate orders?
Log in to your corporate account, open any product page, and click Personalize to see every option available for that style. Options vary by product, since not every style can carry every treatment.
What artwork do you need for logo debossing?
Submit your logo in black on a white background, as a .jpg, .png, .svg, or .bmp file between 200 KB and 5 MB.
Unlike most corporate programs, we don't require a vector file — if all you have is a clean PNG of your logo, that's usually enough to get started.
Where can my logo be placed?
Placement options appear on the product page after you click Personalize, and they differ by style. We're not able to offer placements outside the options shown, because each one is tooled specifically for that product.
Can I preview my logo before I order?
Yes. Upload your artwork on the product page and you'll see a digital mockup before anything goes in your cart.
Ordering & Payment
Which payment methods do you accept?
Online orders accept major credit cards (Visa, Mastercard, American Express, and Discover). Payment is required in full at the time of purchase — we do not offer payment terms. For custom production orders, our team may provide an invoice that can also be paid via check or wire transfer.
Do corporate orders arrive gift-packaged?
Yes. Every order arrives in curated packaging specific to that style that can be previewed on the packaging tab of any product page. For orders with multiple debossed initials, we place an individualized label on the bottom of each box so you can tell them apart without opening them.
Production & Shipping
How long will my order take?
It depends on the style, the quantity, the personalization, and whether the item is in stock. For in-stock pieces, enter your address at checkout to see an estimated delivery date before you order.
For custom production runs — pieces made specifically for your order — we offer two routes:
| Route | Timeline | Fee |
|---|---|---|
| Expedited production | 4–6 weeks | Yes, an expedite fee applies |
| Standard production | 4–26 weeks | No fee |
The standard range is wide because it depends on the piece and the volume. If you're working toward a fixed date — a conference, an onboarding class, a holiday send — tell us the date at sales@leatherology.live and we'll tell you which route you need.
How much does shipping cost?
Shipping options and costs appear at checkout once you've entered your address.
Do you ship internationally?
Yes. Our Shipping page has the full country list along with international costs and delivery timeframes.
Tax
Does sales tax apply to my corporate order?
Items shipped inside and outside the US, including territories, may be taxed according to applicable state and local law. The final amount appears in your order confirmation. Shipping charges may also be taxable. Gift card purchases aren't taxed, though purchases paid for with a gift card may be.
I'm tax exempt but was charged tax. What do I do?
Email sales@leatherology.live within 30 days of purchase with your order number and your exemption documentation — a resale certificate, or a sales and use tax exemption certificate. Submit documentation separately for each order. We review requests and process qualifying refunds within 3–5 business days.
Still Have Questions?
Reach our corporate team directly at sales@leatherology.live or +1 (945) 223-2330.
